Frequently Asked Accounting Questions:
A customer calls in and says they ordered Rialto Light Gray and got Cambridge Winter. How would you research the order in PIC to see what changes were made to the order?
Answer: You would search for the correct SO. Then, right click the order and select "Edit History". In the example below, you can see that Mia changed line 1 from Rialto Light Gray to Cambridge Winter on 3/25/25. If the "Edit History" option is not visible, then no change has ever been made to the order.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article