Frequently Asked "Natural Shade" Question:
QUESTION:
Is it possible to have a Cordless Lift Assist Pole for a Natural Shade?
EXPLANATION:
We do not offer a lift assist pole for our Standard Cordless-operated shades. At this time, we do not have a compatible hem grip that will work with the lift assist pole we currently offer.
For TDBU (Top-Down Bottom-Up) cordless shades, the top rail does include a hem grip that can be used with a lift assist pole. However, the lift assist pole can only be used to operate the top-down portion of the shade and cannot be used for the bottom-up operation.
PROPOSED RESPONSE:
We do not have a lift assist pole that can be operated with our Natural Shades for Standard cordless operation. The hem grip is not compatible with the lift assist pole that we currently have.
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