Frequently Asked Natural Shade Questions:
A customer calls in and asks for a new cord loop for their woven wood shade. What three things do you need to know?
Answer:
1. Which cord is the customer talking about? Is it the CCL or the cord behind the shade?
2. The SO # (where you can find the date of the order and how wide/long the shade is)
Date is important as the regulations changed with how long you can have these loops.
3. What color
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