Natural Shades Cheat Sheet

Modified on Thu, 19 Feb at 10:57 AM

Top 10 Natural Shade or Woven Wood Frequently Asked Questions:

  1. Hardware
    1. Lift Assist Pole FAQ
    2. Broken Cordlock
    3. Cord Loop FAQ
    4. Broken Cordless Cord / Cut Cord
    5. Tube Sizes
    6. Number of Installation Brackets and Cord Cleats
    7. Guideline* Headrail slots uneven
    8. Guideline* Headrail slots SB
    9. Guideline* Headrail slots YX
    10. Grommet Color YX FAQ
    11. Hold Down Brackets FAQ
    12. Installing Returns
    13. Return Deductions by fabric - SB
  2. Fabric Problems
    1. Fraying FAQ
    2. Puckering along top valance
    3. Color Not Matching
    4. Liner wider than shade
    5. Loose Weave / Light Gaps
    6. Knots, Slubs, and other fabric flaws FAQ
  3. Shade Operation
    1. Too short / not fully extending
    2. Shade Twisting
    3. Not level when lowered
    4. TDBU FAQ
  4. Transport Problems
    1. Arrived In Lowered Position (SB) (Motorized)
    2. Arrived with broken Lift Cord 
    3. Arrived out of brackets with loose cords
  5. Special orders
    1. Angle Top
    2. Reversed Liner or Shade Pattern
    3. Adding Liner to completed shade
    4. Ordering with Cut-Outs
    5. Adding Back Valance to completed shade
    6. Out of Spec 
  6. Misc
    1. Why do we manufacture in China?
    2. Returns for discontinued fabric
    3. Lines on pattern aren't straight
    4. Minimum widths different by product
    5. Fire rated woven woods
    6. Red Tape on Shade
    7. Edge Seal FAQ




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article