QUESTION: Can a customer use a Somfy motor in our shades? Why or why not?
EXPLANATION: Yes, they technically can. As long as it fits the crowns and drives. However, we do not guarantee it will work, or recommend this.
Please refer to the tube diameter chart if someone wants to know the tube diameter of each product.
Factory Tube Sizes - https://prodesign.freshdesk.com/a/solutions/articles/22000292627?portalId=22000016529
PROPOSED RESPONSE: Yes, you can use a Somfy motor with our shades as long as the correct crowns and drives are used for proper fit. However, we cannot guarantee the shade will operate efficiently.
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