Leader Product Inquiries/Troubleshooting

Modified on Thu, 8 Jan at 10:44 AM

We used to sell product made by Leader in Taiwan to three customers in the US.  The customers are listed below:

  • Payless Decor (Fabric Roman Shades)
  • BlindsChalet (Fabric Roman Shades, Cellular TDBU shades and Cordless Metal Mini Blinds)
  • GCC (Fabric Roman Shades)

If you get a request from any of these customers and cannot locate the order and do not recognize the product, it is likely manufactured by Leader or Blaze.  


Most product from Leader is no longer under warranty and cannot be cost effectively remade even with an OOPS discount.


If you do not recognize the fabric name, the product type, or the customer PO number does not appear in PIC, it is still possible that this is our product. This can be confirmed by someone who has been around 5+ years. See example attached.


If you get a request, email the information to Yvette at Leader and cc: Steph.


Email details are below:


windowtreatment@leaderblinds.com.tw (General email address for Leader, but may get blocked by FD)

yvette@leaderblinds.com.tw (always cc Yvette on any email to Leader)


Please note we still have some brackets and parts available to send for Leader products that are in backstock in the WH.  Please check with the WH on any specifics.  Leader can send you a part number and photo if needed to confirm we are shipping the correct part.  They have codes stamped onto the brackets.



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