Common Troubleshooting
- TROUBLESHOOTING RECOMMENDED- For the following issues, we have parts available to ship and troubleshooting instructions ready to send in SharePoint.
- If a small part such as an L- or T-stopper, Mid-Stop or Wand Eyelet falls out of the glider during shipping or install, these parts are easily replaced by the customer.
- Broken or missing end caps (Top Rail end caps or Track end caps)
- If a customer is having difficulty installing the panel Top Rail to the track.
- If a customer is having difficulty uninstalling the track from the clips /brackets.
- Panels have come out of order, or are not catching & collecting properly.
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